Share your story
with confidence

Verbal identity that resonates with the folks
who matter most to your success

Image, Pawel Czerwinski via Unsplash

Image, Pawel Czerwinski via Unsplash

WTF is verbal identity anyway?

🌱

WTF is verbal identity anyway? 🌱

Great branding is how you set expectations
and deliver against them.

Except most leaders forget about that last part.

Many businesses invest a TON of time, energy and money defining their visual identity, aka. their logo, palette, font and graphics. They’re likely also spending time defining their intentions too, through things like their mission statement, company values, strategic priorities or key audiences.

But usually, writing only gets considered at the executional level — when it comes time to write a website, or a marketing campaign, or a theme for their trade show booth or town hall. Most leaders don’t consider how every touchpoint sets expectations for what matters to you, including the internal touchpoints — the ones that guide how you make decisions.

How you articulate your story in words builds understanding with your most critical audiences. The more consistent (not repetitive!) you can be across everything you say, the better — because it creates trust that you actually care and think deeply about the things you say you care about. It demonstrates integrity, commitment, and an ongoing curiosity of your industry and your clients’ needs.

Improve how you think about your story from every angle to create more aligned expressions, faster and more consistently.

There are so many ways to help your brand’s language shimmer with meaning ✨

My experience developing verbal brands runs deep.

Over the course of the last decade and a half, I’ve been lucky enough to support and lead projects defining the verbal brand identities of B2B and B2C clients across Canada and the US, both as an independent and in partnership with agencies like Interbrand, Prophet, Huge, AndSo and many others.

This is just the sample of the bazillion clients I’ve worked with — I’d love to add your name to this list!

Technology & engineering

Google | Microsoft | UL | Hatch Engineering | TELUS | Cellebrite | Enbridge | BASF | FMC | SOTI | Plan Group

Financial services

Ontario Teachers’ Pension Plan (OTPP) | Sun Life Financial | TD Bank | RBC Royal Bank | Scotiabank International | Thinking Capital

Professional services

New Ventures West | BLG (Borden Ladner Gervais) | Worldwide Association of Business Coaches (WABC) | Toronto Region Board of Trade | Blakes | The Deli

Healthcare

CVS Health | Canadian Medical Association | Medtronic | Quest Diagnostics | Twig Fertility

Non-profit + culture

Myseum of Toronto | Centre for Social Innovation (CSI) | Plan International | YMCA

Hospitality + lifestyle

Fairmont Hotels & Resorts | Journeywoman | Ontario Tourism | WAXON | Twinagers

Sounds fun, right?

Schedule a free 30 min coffee chat or drop me a line
to talk through about how I can support your brand’s best self.

FAQs

Shoot me a line or book a coffee chat
if you’d like help making your brand sing 🗣